Shipping

The below information is a guideline, but please note that some deliveries may take longer, especially those sent outside of the UK.

We aim to dispatch all orders within 1 - 3 working days from receipt of your order. Please double check your delivery address is correct to ensure your order is delivered to the right address. 

UK
UK orders are sent using Royal Mail Tracked 48 unless you have chosen the Royal Mail Tracked 24 option at checkout. Larger parcels will be sent tracked with Parcel Force. The cost for postage will be applied at checkout.

 

EU

Orders are sent via Royal Mail International Tracked. Estimated delivery is 2-4 business days. Costs for postage will be added at checkout.

Any import VAT, customs taxes or handling fees that may be applied are the responsibility of the customer. These charges are likely to be payable on receipt of the order; they should be checked with your local authority before purchase.

International

Smaller orders are sent via Royal Mail International Tracked. Larger orders will be sent vis Parcel Force. Estimated delivery is 3-5 business days. Costs will be added to your order at checkout.

Any import VAT, customs taxes or handling fees that may be applied are the responsibility of the customer. These charges are likely to be payable on receipt of the order; they should be checked with your local authority before purchase.

Missing Parcels

If you believe that your parcel is lost, please note that Royal Mail does not consider parcels to be lost until the following period of time has elapsed after the expected delivery date:

  • UK - 11 working days
  • Europe - 25 working days
  • Rest of World - 32 working days
Please contact us if you are having problems with your parcel and we will try to help you track it down!